General & Account
Q: How do I get started?
A: Simply choose your preferred subscription tier on our Pricing & Plans page, complete the checkout, and you will instantly gain access to property search tools and monthly credits.
Q: How do I log in or reset my password?
A: You can log in using the “Log In” link in the top navigation bar. If you forgot your password, use the password recovery link on the login page.
Data & Credits
Q: How often is the property data updated?
A: Our database is updated daily to ensure you have access to fresh market intelligence, sold prices, and AI estimates.
Q: What are property credits used for?
A: Credits are utilised when running deep-dive reports, advanced valuations, and specific historical data checks depending on your membership tier.
Billing & Subscriptions
Q: Can I cancel my subscription at any time?
A: Yes, there are no long-term contracts. You can cancel your subscription at any time from your account dashboard.
Q: How does the trial offer work?
A: Promotional trial pricing applies to your initial period (such as your first month), after which the subscription automatically renews at the standard monthly rate unless cancelled before the renewal date.