Overview

Because UK Property Trackers provides instant-access digital data, property insights, and membership tools, all sales of subscriptions and digital goods are final once access or credits have been granted.

Subscriptions and Cancellations

• Billing & Access: Subscriptions are billed on a recurring monthly or periodic basis. You retain access to your tier features for the duration of the paid billing period.
• Cancelling Your Plan: You can cancel your subscription at any time directly through your account dashboard. Cancellation stops future renewals, meaning you will not be charged for the next cycle.
• No Partial Refunds: We do not offer prorated refunds or credits for partial subscription periods.

Technical Issues & Exceptional Circumstances

If you experience a verified technical error—such as a failed credit deposit or being double-charged due to a system glitch—please reach out to our support team within 48 hours of the transaction. We will investigate the issue and issue a refund where appropriate.

Need Help?

If you have any questions regarding your account or billing, please contact us through your account page or via our support email.